The PRICES of our products are quoted in EURO, on Ex Works basis Cerdanyola del Vallès (Barcelona), Spain, base and always those valid at the time of shipment will be applicable.
Standard PACKING for road, air or consolidated container shipment is included.
PAYMENT will be arranged in advance by bank transfer or by irrevocable Letter of Credit payable at Sight upon delivery of shipping documents to bank. Letter of Credit is accepted only if opened to banks indicated by POLYLUX, S.L.
SPECIAL or CUSTOM-MADE items must be covered by a written order and it is not until the time of receiving such formal order that they will be considered as firm.
Whenenever payment terms other than above may be agreed upon, the goods shall remain the FULL OWNERSHIP of POLYLUX, S.L. until total settlement is accomplished.
DELIVERY DEADLINES are to be agreed with the customer and are always understood as leaving our warehouses, and no responsibility is accepted for loss or delay due to transport or any other circumstance.
No RETURNS can be accepted without the prior agreement from our Sales Department and, in any case, in excess of 15 days from receipt of goods. To proceed with a return request, you should contact the following telephone number: (+34) 93 594 65 41 and our support team will provide you with detailed instructions on the procedure to follow. In case of such agreements, return shall be made freight paid.
When standard stock item it’s involved and the reasons for return are not fault of POLYLUX, S.L., then goods will be applied a 20% depreciation on invoice value.
Goods return to POLYLUX, S.L. for repair or any purpose whatsoever, and for which no written instructions are received within a period of six months, will be definitely turned down and discharged, the customer having no further rights over such material.
All our products are covered by a 2-years GUARANTEE as from the date of shipment and against all manufacturing faults. This guarantee refers strictly to defective parts, to be replaced at our premises and it does not cover the two-way carriage goods. The buyer agrees to waive the right for claiming indemnities of any kind. The rights covered by this guarantee will be void in case of damage or accidents due to mishandling by the end user, or if operation of the units has been carried out under conditions other than those for which they were manufactured or intended.
Technical data, dimensions and weight are subjected to be modified without prior notification.
The CIVIL LIABILITY of our products expires one year after delivery date.
Place of jurisdiction for both parties is Barcelona.
If not informed otherwise, the CONDITIONS abovementioned are ACCEPTED.
